Education

Education

Degrees

  • Bachelor of Liberal Arts. Major in journalism, minor in jazz, San Diego State University, CA; May 1999; GPA 3.63 (cum laude)
  • Associate of Science. Major in technical writing from Mesa College, CA; May 1988; GPA 3.69 (Dean’s list)

Certificates

  • Certified Scrum Master (CSM) Certificated # 1024104, Scrum Alliance, issued December 10, 2019, expires December 13, 2021
  • Certified Scrum Product Owner (CSPO) Certificated # 1024104, Scrum Alliance, issued December 12, 2019, expires December 13, 2021
  • Project Management Professional (PMP) Certificate # 480380, Project Management Institute, issued 4 August 2007, expires 3 August 2020
  • Web Publishing Certificate, University of California San Diego, CA, September 1997 – November 1999
  • Information Technology Infrastructure Library (ITIL) Foundation Certificate # 962185, issued April 2013 by Loyalist Certification Services

Other Training

  • Agile. Agile Project Management Essentials, Adopting an Agile Approach to Project Management, Agile Planning: Doing Estimates and Completing the Release Plan
  • Lean Six Sigma. Introduction to LSS (SAIC 2010), Lean Concepts (SAIC 2010).
  • ITIL. ITIL Foundations (SAIC 2013).
  • Team and Project Management. Virtual Team Leadership (SAIC 2010), Win-Win Negotiations (Baker Communications 2008), Project Management II (SAIC 2004), Consultative Approach (SAIC 1998), Common Approach to Software Development Methodology (SAIC 2001), How to Effectively Communicate and Work with Anyone (SAIC 2001), Project Management I (SAIC 1998), Advanced MS Project (SAIC 2004), Effective Team Building (SAIC 1998), How to Build a Synergistic Work Team (SAIC 1995), Meyers-Briggs Teambuilding (SAIC 1993).
  • Process, Requirement, Knowledge Management. S1000D Specification (PTC 2008), Rational RequisitePro (Rational 2005), WebMethods (SAIC 2005), Business Process Excellence summit (Delphi Group 2004), Content, Document, and Knowledge Management summit (Delphi Group 2003), Business Process Management summit (Delphi Group 2001), Managing Requirements with Use Cases (Andrews Technology 2001), Portal seminar (Delphi Group 2001), Corporate Portals seminar (Delphi Group 2000), eCommerce (SDCCD 1999), Total Quality Management (SAIC 1992).
  • Web Application Design and Development. XML and Content Management with Documentum (EMC 2005), Building an IT Business Architecture (Delphi Group 2003), Building Wireless Web Sites (UCSD 2000), XML for Programmers (SAIC 2000), Java for Programmers (SAIC 2000), Web Design World seminar (2000), Web Scripting and JavaScript (UCSD 1999), Connecting Your Database to the Web with ColdFusion (UCSD 1999), Information Architecture (SDCCD 1999), Dreamweaver (SDCCD 1999), PhotoShop (SDCCD 1999), Microsoft Access (SDCCD 1999), Flash (SDCCD 1999), Fireworks (SDCCD 1999), HTML Web Publishing I / II / III (UCSD 1998), Web Page Design (UCSD 1998), Web Servers (UCSD 1998).