DITA Publisher. Created an inventory of all content in the legacy publications. Evaluated that inventory for content reuse opportunities, then mapped the legacy content into elements of the Darwin Information Typing Architecture (DITA) schema. Wrote the DITA Reuse Strategy and Architecture to document the justifications for the design decisions used in the content mapping. Researched the capability of a variety of eXtensible Markup Language (XML) editors, DITA stylesheets, XML publishing engines, and configuration management tools. Documented findings in a DITA Toolset Requirement Matrix. Selected, then configured and tested the Oxygen XML editor with the DITA Open Toolkit (DITA-OT) stylesheets, AntennaHouse publishing engine, and GIT configuration management tool. Wrote requirements for customizing the DITA-OT stylesheets to produce an Air Force publication that complied with all applicable specifications. TDAD. Managed the vision, strategy, requirements, deployment, and ultimate success of the Technical Document Acquisition and Development (TDAD) product throughout its 16-year lifecycle. Served as the glue between stakeholders and the rest of the team, translating business requirements into practical and executable development requirements, then providing development and risk status back to stakeholders. Facilitated bi-weekly stakeholder process and requirement sessions with multiple Space and Naval Warfare Systems (SPAWAR) program offices to document current business processes and design process automations compliant with SPAWAR policy and strategic goals. Used stakeholder input to define business rules and technical requirements for automating content management, software configuration management, bug reporting, and change request management. Created and maintained the product roadmap and strategic communication plan with stakeholders, team members, and management. Conducted surveys throughout the product's life to ensure collect market information and ensure the product was staying aligned to stakeholder needs. Served as the subject area expert, giving demonstrations, presentations, training, and roadshows. Developed and maintained business, functional, and technical requirements. Maintained requirements using Rational Unified Process (RUP) and tools. Use cases and supplemental specifications were maintained in Rational RequisitePro; use case diagrams were maintained in Rational Rose or Visio; and flowcharts, swimlane diagrams, and screen mockups were maintained in Visio. Used EMC’s eRoom application to collaborate and configuration manage various requirement, development, and test artifacts. Use FogBugz to track software issues and bugs. Helped the team migrate from waterfall to Agile. Served as Agile Product Manager and wrote our team's Agile Implementation Guide. Captured and documented Epics and user/ technical stories, worked with the government Product Owner to groom the backlog, supported the Product Owner during sprint reviews and planning sessions. Worked closely with the Product Owner to document and manage implementation of stakeholder requirements, to include metadata, user roles and groups, access control lists, folder structures, lifecycles, workflows, and reports. Designed, developed and coded instructional, functional, and marketing content on the TDAD website, which provides forms, tools, policies, templates, and other resources for personnel acquiring and preparing technical manuals. Led bi-weekly Configuration Control Board meetings to review backlog candidates. Tracked results in FogBugz. Documented and managed implementation of stakeholder requirements for the eXtensible Stylesheet Language Formatting Objects (XSL-FO) stylesheets used by PTC’s Arbortext Publishing Engine to convert XML and multimedia files into a variety of publications that comply with the DITA or S1000D specifications. Worked with PTC to upgrade their Arbortext XML Editor to use a Department of Defense (DOD)-issued Common Access Card (CAC) for user authentication, and to modify their security processes to better comply with DOD requirements and timelines. Helped SPAWAR programs transition legacy publications to DITA and S1000D XML. Inventory legacy publication content, then create a data map that assigns legacy content to specific DITA schema elements and attributes while optimizing content reuse. Define stylesheet requirements that meet program requirements and comply with applicable specifications. Wrote a white paper recommending SPAWAR migrate from Documentum to PTC’s Windchill suite of products to improve compatibility with S1000D, DITA, SCORM, and a Logistics Support Analysis Record (LSAR) system. Wrote a white paper recommending an S1000D common source database (CSDB) for use at SPAWAR. Wrote a 4-year project plan, staffing plan, and budget to implement the selected S1000D CSDB. Wrote a cost benefit analysis for using TDAD. FRD Analyzed Fleet Readiness Directorate (FRD) business processes, then created swimlane diagrams to document FRD's change request and approval processes. Navy Nuclear Operations Designed functionality and requirements for a content management system using EMC's Documentum application.
Virtual Secure Enclave (VSE) / CANES MOC Variant (CMV) Scrum Master for development, virtualization, and deployment of this Navy networks. B-1 Scrum Master for conversion of the Air Force's technical publications from SGML to S1000D XML.
SPAWAR Technical Data Provided strategic, functional, and technical support to the SPAWAR Technical Director of Product Data Management. Defined policy, evaluated technology, wrote and presented white papers / presentations / briefs / proposals. Assisted SPAWAR programs with acquisition and development of technical manuals in compliance with SPAWAR policy. Reviewed draft contracts for compliance with policy, templates, and existing toolsets. Recommended SPAWAR policy changes to synchronize with Department of Defense (DOD) and Department of the Navy (DON) policy. Wrote technical and strategic analyses to improve tool acceptance and policy compliance. Served as the SPAWAR representative for Department of the Navy (DON) S1000D working group. Helped define S1000D business rules. Wrote training and templates for acquiring publications written to the S1000D specification. Created and led a SPAWAR S1000D stakeholder group through definition of SPAWAR’s S1000D information sets, information codes, and business rules. Led an IR&D effort evaluating technologies and toolsets for making training content compliant with the Shareable Content Object Reference Model (SCORM) standard, and migrating technical documentation and training content into a single, reusable data structure. Evaluated S1000 and SCORM specifications, scheduled vendor demos, collected stakeholder evaluations, and wrote white paper recommendations. Led a technical analysis to consolidate two SPAWAR applications. Collaborated with technical leads on both teams to build a requirement matrix and draft design options. Built a prototype to test proposed architecture. Delivered technical recommendations and cost estimates.
DITA Publisher Wrote instructions on installing and configuring the Oxygen XML editor, DITA Open Toolkit stylesheets, and AntennaHouse publishing engine. TDAD Conducted training needs analysis, then designed, developed, and presented classroom training and exercises. Prepositioned supporting data on training servers. Wrote the following program management documents: Concepts of Operation (ConOp) Configuration Management Plan Contingency Plan Disaster Recovery Plan Incidence Response Plan Test Plans User / Data Transition Plans Server / Functionality Migration Plans Agile Implementation Plan Risk Management Plan Software Development Plan (SDP) Standard Operating Procedures (SOP) Functional and technical system overviews White papers recommending tools and digital data formats, such as eXtensible Markup Language (XML) written to the Darwin Information Typing Architecture (DITA) and S1000D specifications Cost / Benefit Analysis (CBA) Policies and Data Item Descriptions (DID) Wrote the following presentation materials: Strategic Communication Plan Briefs for roadshow and conferences Executive briefs Storyboards Agendas for user forums Wrote the following requirement documents: Requirement Management Plans Access Control Matrix Metadata map Lifecycle and workflow process diagram Software Requirement Specification User interface mockups Flowcharts Swimlane diagrams Wrote the following end user documents: Installation, operation, and reference manuals Quick reference guides Content Writer's Guide Scripts for self-guided training videos Release notes Acquisition templates Quality assurance templates XML templates CHCS Researched, designed, and developed training materials to support laboratory technicians, hardware specialists, and software specialists using the Composite Health Care System (CHCS) at DOD medical centers. Conducted user needs analysis; researched, designed, and developed online documentation, self-guided training, classroom training, and training videos. Wrote topics for group discussion; designed and developed hands-on student practices; designed tests and grading criteria; prepositioned and tested data and configuration files on training servers and student workstations to support hands-on practice and test; graded student tests and provide completion certificates. CEIS Wrote database administrator training for the Corporate Executive Information System (CEIS) managed by the DOD’s tri-Service Health Care (TRICARE).
TDAD Managed the help desk. Defined roles and responsibilities for help desk personnel. Wrote help desk Standard Operating Procedures, to include the issue escalation process. Implemented and configured a system for tracking support and account requests. Trained users during onboarding. Provide upper tier user support and troubleshooting.
Horizontal Integrated Data Environment (HIDE) Managed this Navy hosting center, which hosted six applications owned by a variety of SPAWAR program offices. Managed the Certification and Accreditation (C&A) process to obtain the hosting center’s Approval to Operate (ATO) on the Navy Marine Corp Intranet (NMCI). Created a skill matrix to identify resourcing and training requirements for system administrators, and create a backup staffing plan. Implemented FogBugz to track software bugs and user support requests, and Quest to assist users with maintaining their Active Directory accounts. Implemented processes to improve code configuration management, to include the use of scripts to deploy software changes to staging and production servers. Created a database of all software licenses, and assisted SPAWAR Systems Center – Pacific (SSC-P) with the budget for software acquisition and maintenance.