DITA Publisher

• Supported acquisition, development, and publishing of XML content written to the DITA format into a variety of output formats.
• Wrote instructions on installing and configuring the Oxygen XML editor, DITA Open Toolkit stylesheets, and AntennaHouse publishing engine.

TDAD

• Supported acquisition, development, and publishing of XML content written to the S1000D format into a variety of output formats.
• Wrote white papers and provided guidance on integrating the XML content management system with a SCORM learning management system.
• Conducted training needs analysis, then designed, developed, and presented classroom training and exercises. Prepositioned supporting data on training servers.
• Wrote the following program management documents:
  • Concepts of Operation (ConOp)
  • Configuration Management Plan
  • Contingency Plan
  • Disaster Recovery Plan
  • Incidence Response Plan
  • Test Plans
  • User / Data Transition Plans
  • Server / Functionality Migration Plans
  • Agile Implementation Plan
  • Risk Management Plan
  • Software Development Plan (SDP)
  • Standard Operating Procedures (SOP)
  • Functional and technical system overviews
  • White papers recommending tools and digital data formats, such as eXtensible Markup Language (XML) written to the Darwin Information Typing Architecture (DITA) and S1000D specifications
  • Cost / Benefit Analysis (CBA)
  • Policies and Data Item Descriptions (DID)
• Wrote the following presentation materials:
  • Strategic Communication Plan
  • Briefs for roadshow and conferences
  • Executive briefs
  • Storyboards
  • Agendas for user forums
• Wrote the following requirement documents:
  • Requirement Management Plans
  • Access Control Matrix
  • Metadata map
  • Lifecycle and workflow process diagram
  • Software Requirement Specification
  • User interface mockups
  • Flowcharts
  • Swimlane diagrams
• Wrote the following end user documents:
  • Installation, operation, and reference manuals
  • Quick reference guides
  • Content Writer’s Guide
  • Scripts for self-guided training videos
  • Release notes
  • Acquisition templates
  • Quality assurance templates
  • XML templates

CHCS

• Researched, designed, and developed training materials to support laboratory technicians, hardware specialists, and software specialists using the Composite Health Care System (CHCS) at DOD medical centers.
• Conducted user needs analysis; researched, designed, and developed online documentation, self-guided training, classroom training, and training videos.
• Wrote topics for group discussion; designed and developed hands-on student practices; designed tests and grading criteria; prepositioned and tested data and configuration files on training servers and student workstations to support hands-on practice and test; graded student tests and provide completion certificates.

CEIS

• Wrote database administrator training for the Corporate Executive Information System (CEIS) managed by the DOD’s tri-Service Health Care (TRICARE).