DITA Publisher

• Wrote task statement, work breakdown structure, budget, and schedule. Provided work progress assessments and risk analysis.
• Recruited and developed staff.
• Managed communication between client, stakeholders, engineering team, contracts office, subcontractors, and vendors.

TDAD

• Defined technical approach, project plan, staffing, and costing for proposals.
• Hired, coached, and directed a team of architects, developers, requirement analysts, testers, writers, cybersecurity analysts, system administrators, and help desk staff to include subcontractors and consultants. Every team member was in a different location, so used daily scrum meetings, weekly goal-setting meetings, Skype, and occasional social events to stay connected to this geographically dispersed but very tightly synchronized team.
• Logged, analyzed, prioritized, and tracked issues to resolution during customer acceptance test.
• Maintained a risk matrix and Microsoft Project schedule. Estimated impact of scope, requirement, and budget changes. Set release scope and timing. Approved releases for deployment.
• Created a skill matrix for all team members to assist with identifying backup resources, estimating risks, and recommending supplemental team training.
• Managed an integrated master schedule and Kanban iteration planner for development, maintenance, documentation, and security compliance.
• Documented and ensured compliance with standard operating procedures for user account management, software configuration management, requirements management, system administration, and cybersecurity. Reviewed and reported on Security Technical Implementation Guides (STIGs) and security scan results.
• Managed the documentation, system hardening, and schedule to achieve a security posture that would qualify TDAD for an Approval to Operate (ATO) on the public-facing domain of two different Navy networks – legacy, and the Naval Marine Corp Intranet (NMCI). Both ATOs were granted under the DoD Information Assurance Certification and Accreditation Process (DIACAP) process.
• Wrote applications and justifications for approval of TDAD’s commercial-off-the-shelf (COTS) applications in the DON Application and Database Management System (DADMS).
• Managed two migrations of TDAD servers, functionality, and data into different Navy hosting environments.
• Managed migration of functionality and data from our Documentum CMS to a Windchill CMS.
• Worked with EMC, Sun, and NMCI to resolve Common Access Card (CAC) incompatibilities uncovered in Documentum’s content management system (CMS).

Sharp Healthcare

• Managed a team of analysts reviewing software data structures and user screenforms for instances that did not support a four-digit year.

AeroManager

• Hired, supervised, and managed the Customer Experience team responsible for developing HTML, Javascript, and graphics. Created and maintained the HTML development schedules. Anticipated talent and manpower requirements, provided performance feedback, created career growth plans, and tracked performance against predictions.
• Performed and logged the results of integration tests in BugTracker. Worked with the testing manager to ensure functionality and user interface matched requirements and passed client acceptance. Logged, analyzed, prioritized, and tracked issues to resolution during customer acceptance test.
• Gave presentations to Rolls-Royce management, including development status and risks. Communicated with other team leads and program manager to implement changes to development processes and team structure. Led meetings and teleconferences with internal staff, other contractors, and the customer. Served as backup to the development and project managers.

CHCS

• Direct line manager for a team of instructional designers developing training material for system, network, and database administrators at DoD healthcare facilities.